Financial inclusion today is about financial markets that serve more people with more products at lower cost. This focus note first describes the challenges of the broader financial inclusion landscape...
Financial inclusion today is about financial markets that serve more people with more products at lower cost. This focus note first describes the challenges of the broader financial inclusion landscape...
Financial inclusion today is about financial markets that serve more people with more products at lower cost. This focus note first describes the challenges of the broader financial inclusion landscape...
This guide presents practical advice to providers on how to build a viable network of agents, which is a critical component of a branchless banking service. This guide is based on more than a year of research...
New research reveals that low-income families in Bangladesh, India, and South Africa use an average of eight different financial instruments each year to move money over time, and that active management...
新的研究表明,孟加拉国、印度和南非的低收入家庭每年平均使用八种不同的金融手段来实现资金在时间上的转移,此种资金的积极管理对于他们的基本生活来说是必需的。基于这一现实,无网点银行及其更低的服务成本让其在发展中国家有很大需求,尤其是在巴西与肯尼亚。本文对18家无网点银行服务提供商、总计客户数量超过5000万的数据进行评估。其一个发现是与之前的认识不同,无网点银行非但没有取代小额信贷机构,反而是它的一个补充。平均而言,无网点银行服务比银行通过传统渠道提供的同类产品便宜19%。一项截至到目前的研究显示,与传统渠道相比,客户利用无网点银行提供的中期储蓄和账单缴付服务将会至少便宜50%。无网点银行的覆盖范围需要进一步夸大,虽然它在许多发展中国家已经吸引了不少未享受银行服务的客户。其潜在的客户最有可能来自目前采用零碎的方式理财的群体,其中的一些方式较无网点银行而言更加脆弱和花费更高。研究还表明客户需要支付之外的产品与服务。目前,已有部分服务商开始积极响应客户需求。然而,作者对由移动网络运营(MNOs)提供的支付以外的新产品和服务持谨慎态度,指出因为监管和知识缺失而怀疑其最终能否成功。本文还建议在未来的研究中寻找一些非典型的,而不是典型的用户进行分析,以便激发满足无银行服务需求的新产品创意,而非仅是改进现有产品。
New research reveals that low-income families in Bangladesh, India, and South Africa use an average of eight different financial instruments each year to move money over time, and that active management...
New research reveals that low-income families in Bangladesh, India, and South Africa use an average of eight different financial instruments each year to move money over time, and that active management...
Earlier this year, Consultative Group to Assist the Poorest (CGAP) teamed up with the Global System for Mobile Communications (GSM) Association (GSMA) (a global trade association for the mobile communications...
Governments make regular payments to at least 170 million poor people worldwide far more than the 99 million or so who have active microloans. In this focus note, the authors look at government-to-person...
Governments make regular payments to at least 170 million poor people worldwide far more than the 99 million or so who have active microloans. In this focus note, the authors look at government-to-person...
The growing use of branchless banking channels over the coming years is inevitable in most countries. But it's far less certain whether large numbers of the unbanked poor will use these alternative channels...
The growing use of branchless banking channels over the coming years is inevitable in most countries. But it's far less certain whether large numbers of the unbanked poor will use these alternative channels...
Despite growing agreement on the potential of technology to expand access to finance, or branchless banking, there is surprisingly little data publicly available about low-income users. This brief draws...
Innovative use of information and communications technologies to inexpensively process a large volume of small transactions and deliver a wide range of financial services may help to make microfinance...
Innovative use of information and communications technologies to inexpensively process a large volume of small transactions and deliver a wide range of financial services may help to make microfinance...
Mobile phones can be used for financial services in three different ways: for micro payments (m-commerce), as electronic money (e-money), and as a banking channel. The report examines who offers mobile...
Mobile phones can be used for financial services in three different ways: for micro payments (m-commerce), as electronic money (e-money), and as a banking channel. The report examines who offers mobile...
Innovative use of information and communications technologies to inexpensively process a large volume of small transactions and deliver a wide range of financial services may help to make microfinance...
This report summarizes the results of the fifth test of the Country-Level Savings Assessment Toolkit under development as part of CGAP's Savings Initiative. The purpose of the toolkit is to help government...