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  • Chatbots for Third-Party Monitoring : CivicTech Pilot in Madagascar (英语)

    Growing evidence confirms that citizen engagement is key to improving the delivery and quality of public services, management of public finances, and to promoting social inclusion, resulting in tangible...

    文件类型: 工作文件 报告号: 144562 文件日期: 2020年6月1日 披露方式: Disclosed 作者: Rakotomalala,Olivia,Peixoto,Tiago Carneiro,Kumagai,Saki


  • Mainstreaming Citizen Engagement in Public Financial Management for Better Results (英语)

    Public financial management (PFM) is fundamental for effective resource management and the backbone for effective and efficient public service delivery. Citizen engagement (CE) in the PFM cycle contributes...

    文件类型: 工作文件 报告号: 144566 文件日期: 2019年12月1日 披露方式: Disclosed 作者: Kumagai,Saki,Bandyopadhyay,Sruti,Grandvoinnet,Helene Marie

  • Engaging Citizens in Countries Affected by Fragility, Conflict, and Violence (英语)

    This paper provides insights for World Bank staff to support a stronger understanding of the challenges, opportunities, and entry points to mainstreaming citizen engagement in fragility,conflict, and violence...

    文件类型: 报告 报告号: 144569 文件日期: 2019年12月1日 披露方式: Disclosed 作者: Grandvoinnet,Helene Marie,Chasara,Margaret