Although gig work platforms provide a channel for offering financial services to underserved workers, innovators are realizing that despite their digital skills, the underserved platform-workers segment...
Gig platforms can use work and earnings data to provide meaningful financial services to underserved gig workers. This brief highlights the experience of two industry pioneers, Moove and Karmalife, that...
The digital rails created by platforms can be a powerful foundation for offering financial services to underserved gig workers, but ensuring the right environmental conditions around digital payments...
Identifying use cases for emerging technologies to reach financially excluded smallholders means looking beyond the hype to develop a clear understanding of these technologies’ unique features, costs...
Financial inclusion of smallholder families is considered one of several key conditions needed tospark sustainable agricultural development and food security. However, an analysis of national smallholder...
The 2017 edition of CGAP’s annual Cross-Border Funder Survey reports funding commitments from the 23 largest international funders of financial inclusion, representing 80 percent of the full set of over...
Chinese information technology conglomerates Alibaba and Tencent own or operate dozens of competing online businesses, and yet, their affiliate mobile wallets stand out for how they have fundamentally...
Chinese information technology conglomerates Alibaba and Tencent own or operate dozens of competing online businesses, and yet, their affiliate mobile wallets stand out for how they have fundamentally...
中国的信息技术集团阿里巴巴(Alibaba)1和腾讯(Tencent)拥有或经营着数十种互相竞争的在线业务,但他们的手机钱包却因对中国城市的日常生活产生了根本性影响脱颖而出。阿里巴巴凭借其在电商的主导地位,腾讯依靠其移动社交媒体和信息互动平台(微信和QQ),将大众市场的受众与各自的钱包产品——支付宝(Alipay)和微信支付(WeChat Pay)——连接在一起。虽然这些服务是独特市场条件的产物,但它们具有大量可借鉴之处。其中最特别的或许是企业建立用户信任的能力。腾讯和阿里巴巴下属的金融企业蚂蚁金服(Ant...
Chinese information technology conglomerates Alibaba and Tencent own or operate dozens of competing online businesses, and yet, their affiliate mobile wallets stand out for how they have fundamentally...
As the range and scope of data-related initiatives expand, funders in financial inclusion increasingly need a clear strategy and framework for reviewing the merits of the project proposals they receive...
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When crowdfunding emerged in the United Kingdom around 2007, few can imagine that 10 years later China will be the largest crowdfunding market in the world. Peer-to-peer (P2P) lending in China started...
The rapid growth of mobile financial services (MFS) is arguably the single most significant contributor to increased financial inclusion in emerging markets today. It has facilitated access to cheap and...
Customer centricity is, at its core, about understanding and meeting the needs of customers. From a business perspective, this means that generating greater value for customers is good for business because...
This brief highlights findings from CGAP’s annual cross-border funder survey. The 2016 survey reports funding commitments from the largest international funders of financial inclusion, as of 31 December...
This brief highlights findings from CGAP’s annual cross-border funder survey. The 2016 survey reports funding commitments from the largest international funders of financial inclusion, as of 31 December...
This brief highlights findings from CGAP’s annual cross-border funder survey. The 2016 survey reports funding commitments from the largest international funders of financial inclusion, as of 31 December...
Policy makers worldwide are increasingly appreciating the expanding role that digital financial services play in reaching financially excluded and underserved customers. Though models vary widely, all...
Many financial service providers struggle with high levels of account dormancy and customer dropouts, limited service usage, and loss of their best clients to other providers. Negative customer experiences...