文件与报告库
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The Role of Gender in Agent Banking : Evidence from the Democratic Republic of Congo (英语)
This paper uses a unique data set with 1.1 million customer transactions from a microfinance institution in the Democratic Republic of Congo from 2017 to 2018. The paper provides evidence of assortative...
文件类型: 政策研究报告 报告号: WPS9449 文件日期: 2020年10月21日 披露方式: Disclosed 作者: Chamboko,Richard,Cull,Robert J.,Gine,Xavier,Heitmann,Soren,Reitzug,Fabian,Van Der Westhuizen,Morne
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Who will Churn? : Leveraging Predictive Modeling for Insights and Action on DFS Customer Inactivity (英语)
To expand their customer base and to provide access to financial services, mobile network operators (MNOs) and financial institutions (FIs) have invested in digital channels and digital financial services...
文件类型: 简介 报告号: 149637 文件日期: 2020年1月1日 披露方式: Disclosed 作者: Reitzug,Fabian,Heitmann,Soren,Ngahu,John Irungu
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Gender-Diverse Agent Networks Foster Channel Activity and Financial Inclusion for Women : Insights from Gender-Lensed Data Analytics in the Democratic Republic of Congo (英语)
Women’s financial inclusion is critical for advancing equity, reducing poverty and providing economic opportunities. Beyond the social benefits, there is a business case for providers to focus on women...
文件类型: 简介 报告号: 149635 文件日期: 2020年1月1日 披露方式: Disclosed 作者: Reitzug,Fabian
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Digital Financial Services and the Business of Managing Cash : Using Data-Driven Insights to Address the Agent Liquidity Challenge (英语)
The ‘Fintech Revolution’ is disrupting the traditional delivery model of financial services. Growing internet usage and mobile phone penetration in Africa offer fertile ground for Digital Financial Services...
文件类型: 简介 报告号: 149636 文件日期: 2020年1月1日 披露方式: Disclosed 作者: Reitzug,Fabian,Heitmann,Soren
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Do Agent Networks Help to Boost Savings? – Effects on Institutional Deposit Mobilization and Customer Saving Behavior (英语)
Savings benefit both the providers of Digital Financial Services (DFS) and their customers. Customers who use DFS accounts to save money can improve their financial resilience, build a buffer against income...
文件类型: 工作文件 报告号: 137296 文件日期: 2019年3月1日 披露方式: Disclosed 作者: Buri,Sinja,Reitzug,Fabian,Heitmann,Soren,De Araujo Marinho Filho,Eduardo Celso