Social accountability tools are increasingly recognized as a means of improving service delivery and governance in World Bank-supported projects. Social accountability is an approach that relies on civic...
The delivery of public services in many developing countries is often inefficient and inadequate, marked by nonresponsive agencies and political leadership as well as corruption. Moreover, even when governments...
The EBRD-World Bank Business Environment and Enterprise Performance Survey (BEEPS) is a joint initiative of the European Bank for Reconstruction and Development (EBRD) and the World Bank. The BEEPS has...
Improving the quality of service delivery is a challenge in many developing countries. Citizens often find it difficult to hold government and other service providers accountable, precisely because they...
In many developing countries, citizens are often required to visit multiple locations to access government services, and they may receive little or no information about public services or service delivery...
This note aims to provide project teams with a better understanding of Grievance Redress Mechanisms (GRMs) so that they can help borrowers design GRMs that effectively collect and respond to stakeholders'...
This note aims to provide project teams with a better understanding of Grievance Redress Mechanisms (GRMs) so that they can help borrowers design GRMs that effectively collect and respond to stakeholders'...
Over the past decade plus, Community Driven Development (CDD) has proven to be an effective strategy for promoting the development of small-scale infrastructure. Indeed, by involving community members...
When the price of commodities inevitably rebounds in the future, mineral rich countries will be presented with a major opportunity to harness the power of mining revenues for sustainable development. However...
As environmental issues have been thrust to the forefront of the development agenda in recent years, Community Driven Development (CDD) operations potentially represent an attractive option for advancing...
To remain true to their participatory principles, effective Community Driven Development CDD interventions must not only target the right communities, but also put measures in place that ensure that representative...
In conflict-affected countries, insecurity can worsen the incidence of poverty, undercut the delivery of basic services, and leave segments of the population chronically vulnerable. Because security provision...
This note concerns one of the key challenges associated with Community Driven Development (CDD) approaches is how to disburse funds to communities in an efficient and transparent way. This how to note...
Power over local decision making has been always been, and continues to be, concentrated among elites. Indeed, even in developed countries where democracy is well established, elites have disproportionate...
Many Community Driven Development (CDD) goals, such as increasing social capital and participation, are difficult to measure. It can therefore be challenging for task teams to demonstrate the benefits...
In order to overcome the challenges posed by conflict and post-conflict environments, task teams must develop a strong understanding of countries' social and political context, and the corresponding risks...