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Moving Further on Civil Service Reforms in Ethiopia : Findings and Implications from a Civil Service Survey and Qualitative Analysis (英语)

This report identifies key challenges facing the Ethiopian civil service today and suggests avenuesfor further reforms. Ethiopia’s civil service has so far developed at a rapid pace and faces anumber of constraints, challenges, and new or expanding demands. Continuing reform efforts and building on past achievements is critical for the successful implementation of Ethiopia’s Growth and Transformation Program (GTP II). While the past two decades have seen important achievements made, the government seeks to further strengthen its economic governance and service delivery.The analytic effort that this report reflects was triggered by a request from the Ministry ofPublic Service and Human Resource Development (MPSHRD). The Ministry sought to identify challenges and options to target and pursue further reforms and efforts to strengthen the civil service and its contributions to service delivery. The report is based on several sources: (i) the Ethiopian Civil Servants Survey (ECSS), which was undertaken in June through September 2016 and targeted professional level staff and directors or heads of federal ministries or agencies, regional bureaus, and woreda offices; (ii) a series of key informant interviews with officials and stakeholders, as well as focus group discussions with members of ‘Public Wings’; and (iii) administrative data and information, e.g. concerning the number of civil servants, as wellas salaries and benefits. The focus is on five key service delivery sectors: agriculture, education, health, revenue collection, and trade—all critical areas for state activity. The analysis encompasses an assessment of previous and ongoing reforms, and takes a look at the constraints and overall quality of current management practices. Where possible, the report also compares the civil service in Ethiopia to that of other countries, based on information gathered from similar surveys and other comparative information.

详细

  • 作者

    Araya,Elsa

  • 文件日期

    2019/01/15

  • 文件类型

    工作文件

  • 报告号

    133754

  • 卷号

    1

  • Total Volume(s)

    1

  • 国家

    埃塞俄比亚,

  • 地区

    非洲,

  • 发布日期

    2019/01/15

  • Disclosure Status

    Disclosed

  • 文件名称

    Moving Further on Civil Service Reforms in Ethiopia : Findings and Implications from a Civil Service Survey and Qualitative Analysis

  • 关键词

    public sector service; Right to Public Services; annual average growth rate; millennium development goal; negative impact on growth; public sector wage bill; Civil Service Reform; civil service staff; public sector reform; effective service delivery; civil service expansion; service delivery improvement; federal level; Public Sector Units; public service delivery; public service reform; public sector institution; public sector efficiency; private sector wage; public sector staff; civil service performance; performance management system; education and health; control of corruption; civil service rules; public sector performance; total public expenditure; health sector performance; developmental state model; management of staff; Access to Education; improved service delivery; civil service organization; civil service staffing; delivery of service; Trade and Education; reform effort; rent seeking; Population Growth; administrative datum; informant interviews; methodological approach; comparative data; political appointee; professional growth; qualitative analysis; fiscal data; working day; feedback mechanism; client feedback; complaint mechanisms; peer learning; focus group; good governance; reform implementation; government revenue; staff turnover; quality circle; cross-country comparison; revenue administration; staff capacity; target setting; survey results; government effectiveness; phone call; cereal yield; social status; security risk; pension plan; career opportunity; limited prospects; International Phone Call; grading exercises; professional development; proxy measure; competitive entry; job security; phone service; political connections; productive sector; adequate capacity; data capture; delivering services; regional variation; education relationship; competency assessment; practical training; staff grade; pay scale; travel allowances; leadership training; limited resources; resource constraint; job characteristic; state activity; wage premium; policy formulation; corruption challenge; monitor performance; short period; agricultural sector; social practice; pay taxes; monitoring function; active participation; agriculture sector; good performance; temporary assignments; security challenge; survey period; civil governance; skill gap; government service; information analysis; rural area; federal government; federal state; preferential participation; regional experience; reform approaches; reform process; recruitment practice; maintenance expenditure; work resource; government sector; secondary sources; subnational levels; south sudan; fund investment; survey instrument; fiscal resource; processing time; capital expenditure; administrative support; documents editing; decentralization increase; decentralization policy; government's strategy; representative sample; core functions; education level; secondary data; random sampling; binding constraint; composite measure; corruption risks; industrial base; health extension; specific issue; sector managers; primary level; gross enrollment; improved communication; improving management; cancer care; sample selection; shared growth

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