Utilities attempting to extend service to low-income settlements are frequently trapped in a vicious circle: poor cost recovery contributes to inadequate service provision and this in turn fuels customer dissatisfaction. This is not a problem of the water sector alone. In the Dominican Republic’s energy sector, frequent power cuts and a lack of accountability between utilities and users contributed to a culture of nonpayment. To help shift these patterns...
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详细
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2020/12/01
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简介
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159154
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1
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1
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2021/05/21
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Disclosed
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Dominican Republic - Lessons from the Energy Sector : A Citizen Engagement Snapshot