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Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management (英语)

This study takes advantage of a publicly salient policy sphere -- road quality -- in the Russian Federation's capital city to explore the use of digital technologies as means of aggregating information and demonstrating government capacity and effectiveness. It focuses on the potential linkage between road quality based on citizens' complaints and electoral outcomes in two rounds of Moscow mayoral elections in 2013 and 2018. The data on more than 200,000 online potholes’ complaints were collected and combined with local election data. The causal relationship between these two processes is established, making use of an arguably exogenous variation in the differences across local weather conditions during the heating season that differentially affects pothole creation but is uncorrelated with electoral outcomes. The results indicate that greater use of digital technologies (measured by pothole complaints) results in an increased number of votes and a higher margin of victory for the incumbent. They highlight digital technologies' role as a tool to create participatory governance mechanisms and convey to the public an image of a transparent, responsive, and capable government.


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    Gorgulu,Nisan, Sharafutdinova,Gulnaz, Steinbuks,Jevgenijs

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  • 文件名称

    Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management

  • 关键词

    development research group; public engagement; information and communication technology; delivery of government service; road quality; instrumental variable; public service delivery; city road network; method of moments; local public service; public goods provision; participatory governance; maintenance and repair; local government support; number of scholars; governance and institutions; public service provision; department of economics; shortage of funds; average daily temperature; quality of public; snow and ice; transport infrastructure development; use of information; panel data model; private car ownership; unique user id; degree of transparency; form of governance; fight against corruption; online platform; city authority; heating season; city resident; explanatory variable; spatial lag; digital technology; city government; government responsiveness; political effect; Public Services; empirical specification; new technology; good road; road maintenance; marginal effect; robustness check; fixed effect; voter turnout; exclusion restriction; response time; budgetary institution; Government Performance; digital governance; weather forecast; Political Economy; political context; weather condition; road repair; road problem; industrialized world; road facility; rural transportation infrastructure; estimation result; big city; Urban Renewal; weather station; indicator variable; engaging citizens; electoral competition; public feedback; Political Systems; political implication; participatory mechanism; democratic governance; policy outcome; Urban Transformation; alternative hypothesis; City Management; broken rail; financial resource; snow accumulation; institutional system; human capital; web application; legal empowerment; informational asymmetry; local administrator; good performance; public demand; material need; popular support; citizen engagement; massive investment; Traffic Jam; transportation problem; Parking Lot; urban agenda; Transport Systems; local politician; municipal election; alternative interpretation; metro system; Public Transit; new roads; mobile application; living condition; global city; infrastructural development; urban resident; feedback mechanism; political stability; regional governors; federal structure; coefficient estimate; communal services; smaller road; municipal official; voting behavior; positive spillover; competitiveness indicator; 0 hypothesis; statistical significance; first stage; cumulative value; regression equation; hypothesis testing; statistical software; weather data; daily average; negative value; harsh winters; geographical location; complaints system; high performance; equal share; digital means; selection bias; political opposition; political preference; social indicator; pavement damage; local resident; hypothetical case; city official; housing service; municipal administration; response to complaints; housing cooperative; illegal business; eligible voters; popular measure; response rate; city ordinance; local state; municipal authority; data sample; registered candidate; abandoned vehicle; electoral engagement; Public Transportation; public complaint; subway station; housing infrastructure; other application; online portal; consistent estimate; natural cause; biophysical characteristics; endogenous regressor; maximum likelihood; political party; political parties; public satisfaction; active citizen; electoral rules; public attention; several reasons; electoral fraud; spatial autocorrelation; empirical analysis; summary statistic; ordinary people; effective performance; financial pressure; local participation; digital infrastructure; authoritarian regimes; electoral politics; recent studies; transportation issues; empirical model; goods delivery; horizontal accountability; governance issue; development policy; City Governance; open access; governance mechanism; participatory tool; causal relationship; local election; implicit assumption; aggregating information; social medi