The Grievance Redress Service (GRS) is a management-led grievance redress mechanism, housed in the World Bank’s Operations Policy and Country Services (OPCS) Vice-Presidency. Launched in 2015, the GRS receives complaints from project-affected people and communities who believe that a World Bank-funded project has caused or will cause them harm. The service facilitates the response to such grievances by providing support to project teams to address...
更多显示
详细
-
2023/12/31
-
年度报告
-
186906
-
1
-
2024/01/10
-
Disclosed
-
Grievance Redress Service (GRS) : FY23 Annual Report