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Facilitating the market for capacity building services (English)

In markets with high levels of financial exclusion, actors in the financial system, financial service providers (FSPs), consumers, providers of financial system infrastructure and other market supporting functions, regulators and other policy makers, often face capacity limitations. These include insufficient or inexperienced staff, lack of knowledge or understanding of the market, and limited financial literacy. Building sustainable and inclusive...
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El-Zoghbi,Mayada; Lauer, Kate.

Facilitating the market for capacity building services (English). CGAP focus note|no. 97 Washington, DC: World Bank Group. http://documents.worldbank.org/curated/en/613661468326216196

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