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Setting reasonable performance targets for public service delivery (英语)

摘要

Reaching agreement on a reasonable performance target is a challenge, with costs associated with getting it wrong. Attention in the literature has focused on the potential negative effects of gaming or of creaming. However, even if there is no gaming ... 更多显示

详细

  • Newman, John L.; Azevedo, Joao Pedro;
  • 2013/03/01
  • 政策研究工作报告
  • WPS6385
  • 1
  • 1
  • 巴西
  • 拉丁美洲与加勒比
  • 2013/01/01
  • Disclosed
  • Setting reasonable performance targets for public service delivery
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